OVERVIEW
Integrate various remote monitoring services
The Global Remote Center (GRC) was established to consolidate and strengthen JFE Engineering’s remote service
capabilities.
It utilizes advanced Artificial Intelligence (AI) and Big Data technologies, along with JFE Engineering’s
proprietary high-level remote technology, to provide high value-added solutions for both domestic and overseas
plants developed by JFE Engineering.
■ Integrated Center for Domestic and Overseas
Remote Plant Operation and Maintenance
The GRC incorporates the same monitoring and operational functionalities as a plant’s central control
room.
It provides integrated support for the daily operation and maintenance of Waste-to-Energy Plants, Biomass
Power Generation Plants, and Solar Power Generation Plants, both in domestic Japan and overseas.
In addition, JFE Engineering has established JFE Techno Manila (TM) in the Philippines as a branch of the GRC,
to provide prompt support and troubleshooting to overseas plants.
■ Providing Advanced AI (Artificial Intelligence)/Big Data Solutions
The GRC is a next-generation remote plant monitoring facility with AI/Big Data as its main foundations.
It provides a wide range of solutions, including trouble prevention and prompt troubleshooting, based on
optimal operation, facility and equipment diagnostics, automated operation, and preventive diagnostic
utilizing AI and Big Data analysis.
■ Providing Power Demand Forecasts and Timely Power Supply Volume Adjustments through Linkage with
Urban Energy Corp.
The GRC cooperates with Urban Energy Corp.*1 to monitor power generation plans and
power generation conditions at each of the plants managed by Urban Energy and
provide timely power supply adjustments based on power demand forecasts.
*1 JFE Engineering’s 100% owned subsidiary engaged in the electric power retail business since April 2014.
■ Appropriate Security Management Approach (ISMS certified)
As a center supporting social infrastructure, the Global Remote Center (GRC) implements measures to address
cybersecurity concerns through operations based on ISMS Certification*2, which conforms to the ISO/IEC 27001
international information security standard.
Through continuous improvement of this security management system, we manage and mitigate information security
risks to deliver reliable remote operation services that our clients can use with confidence.
*2 Information Security Management System: A framework for managing sensitive company information and ensuring
its security.
EQUIPMENT
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①Operator’s Desk
Used by operations staff to support plant monitoring and operation .
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②Manager’s Desk
Used to provide high-level support and plant monitoring by Engineers.
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③Large Displays
Used to show plant DCS (Distributed Control System) screens and ITV (monitoring cameras) images in real time.
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④Large Screens
In addition to displaying DCS screens and ITV images, these screens are also used by the engineering team to conduct emergency response TV meetings.
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⑤Discussion Corner
Used for short meetings or information sharing sessions.
